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Shipping & Delivery

Paxxio assure to ship the items within the specified period as mentioned at the time of placing order. Holidays and Sundays are not included in business days.
The factors on which estimated delivery time depends are:

  • Availability of the product
  • The destination where item is to be shipped
  • The location of the seller 
  • Time taken to deliver the order by courier partner

Privacy & Security

Valuing your trust in our services, we adhere to strict rules and regulations for your privacy and security. This is the reason why we keep highest standards and policies for secure and private transaction. We may change our privacy policy periodically without any notice. So, the users are advised to review the privacy policy time to time. If you use or access www.paxxio.in, it implies that you agree to the terms & conditions and privacy policy as set by the portal. Your personal information is subject to use in accordance of our privacy policy which is incorporated into and subject to terms of use.


Returns & Replacements

Although we assure to acquaint you with 100% customer satisfaction every time you shop with us but in case you are not content with your purchase or order, you may return the item for a refund or you may replace the item.
We deliver what we promise. For return, refund or replacement, you may get in touch for assistance with our customer care department. You may reach the desk through a call or mail within the specified period of 30 days from the date of order or replacement of any item. However, the same conditions may not apply on every item.


Ordering

Unlike other portals, ordering on www.paxxio.in is much easier. You may simply register with your phone number. To place order, you may search the item of your interest. Click on the product that you wish to buy. Check out its features and then click ‘Buy’. With the chosen product, you will also get the delivery estimate. Confirm your order reviewing the product details and other things. Fill up the delivery address details and choose the payment option. Once you are done with these things, you may proceed to check out.


Payment, Pricing & Promotions

Product prices as described on the website are incorporated into the terms & conditions. All prices are in Indian Rupees and it may change as per the replenishment of stocks at www.paxxio.in. There are many payment options such as Net Banking, RuPay, Debit Card, Credit Card or Cash On Delivery offered to individual items. The promotions started by the portal are subject to limited period. There are some exclusive offers on different items. ‘Coupon Rani’ is the official partner for coupons and other promotional offers. Users should be aware of any other third party doing promotions or offering some discounts on our behalf.


Viewing Orders

It is important to pay attention while you order something. Before confirming an item to order, you should review it vigilantly. Once you place an order, you may view it and track it online through our tracking system. Although we will keep notifying you about shipping and delivering your order through mail or SMS but you can also track it through our ‘Track Your Order’ option. In case, you do not proceed to place order, you can still view the chosen item in your shopping cart. Wish list is also an option through which you can save an item to buy later.


Updating Account Information

When you order an item, you may opt to check out as a guest or create your account by filling your phone number, full name and setting password. If you opt to create your account, you may add some personal details about you and choose the items that seem most appealing to you. From time to time, you can update your account by filling your details like changing a delivery address, adding payment account or changing your phone number. You may also subscribe to our newsletter for latest promotions and offers through SMS or mail.