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Return Policy

We are so sure of our product quality and our service procedures that you would not want to return any of the products or services you buy from us! In the event that you have to return any goods or services bought from us, we have best in the industry and excellent return policies in place for handling returns. Either you chose the wrong product or service mistakenly or it was a product you did not like or any other reason, if you want to return, we always oblige to our customers subject to T & C’s listed below.

  • The packaging and branding of the item should be intact and not damaged in anyway.
  • The goods should not be damaged physically in anyway, including damage by water and other liquids.
  • The goods should be the same that were delivered to the consumer.
  • All the products returned must be unused with the tags on them and not washed.
  • Products such as innerwear, underwear, washed garments, opened electronics and combination offers are not returnable.
  • You would get your refund in a maximum of 30 days from the date of initiation of your refund request.

 

Cancellation Policy:

  • Send an e-mail to support@paxxio.in or call us at 91-7011679500 on your cancellation details
  • We will create a cancellation request.
  • Amount would be refunded as per our return policy. Your money would be refunded to you in a maximum of 30 working days via your original method of payment
  • Order cannot be cancelled once the order moves to shipping status as “shipped”. Such orders need to be treated under our return policy.